Shipping: Products ship within 2-5 days after the order has been received. If you have ordered cured salmon eggs, we ship Monday thru Wednesday. Our salmon eggs are quaranteed against spoilage if overnight (express) delivery is chosen. We do not refund or discount our salmon eggs for delivery delays if parcel post or priority is selected. All eggs leave our shop in top quality. For rods, we will notify you if there will be a delay. Returns: We will accept returns except for cured salmon eggs. Please email us at guideshop2000@hotmail.com if you have any questions.